Frequently Asked Questions

Why ask for a second opinion in BMO +?

BMO + offers the possibility to have, in one click and in a short time, a medical assessment issued by leading international experts of the Hospital Clinic of Barcelona.

Who can apply for a second opinion?

  • The patient
  • A doctor, or a third party on behalf of the patient with permission
  • A health center

What languages can be requested a second opinion?

  • English
  • Spanish
  • Catalan

Who will answer my request for a second opinion?

Leading specialists of Hospital Clínic de Barcelona.

How long I will get a reply to my request for a second opinion?

The response time depends on the specialty. See detail in the corresponding specialty.

What specialties can request a second medical opinion?

To date maternal-fetal medicine service is active. In the coming weeks we will activate new services.

What is the cost for a second opinion?

The cost of a second opinion depends on the specialty. See detail in the corresponding specialty.

How I can pay?

  • Credit card (VISA, MasterCard, American Express)
  • PayPal
  • Bank Transfer

Is it a secure and confidential service?

Yes, all medical documentation provided and the second opinion report are in a safe website, which you access by login and password in a secure connection system.

How delivers patient medical documentation?

Through the web, attaching the files required by specialty. See detail in the corresponding specialty.

What about the patient's medical documentation delivered?

It becomes part of your medical record, with all the requirements set in the Organic Law on Data Protection (LOPD 15/1999).

What if bmo+ can not make a second opinion?

  • In the event that the specialist bmo+ can not provide a second opinion report with the documentation, sending the documentation required for its implementation is required.
  • In any case, if the specialist can not do the second opinion report, the full amount paid minus bank fees will be refunded.

How do I get a second opinion medical report?

The platform will be sent an email stating that the report is available for downloading or viewing at BMO+ environment.

What if I have concerns with the medical report?

BMO+ has a chat with the doctor who is enabled once the second opinion report downloaded.

How will I receive the bill?

You will receive the invoice via e-mail after a few days of the discharge report second opinion.